Privacy Policy
# Privacy Policy
**Last Updated:** October 2026
HydroPure New England LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when visiting our website (hydropurenewengland.com), requesting water treatment consultations, or interacting with our online services.
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### 1. Information We Collect
We collect personal information that you voluntarily provide when filling out forms or communicating with us through our website, including:
* First and last name
* Physical street address and service location
* Email address and primary phone number
* Details regarding your water source (e.g., municipal or private well water) and specific water filtration needs
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### 2. How We Use Your Information
We use the information we collect to:
* Schedule and conduct residential water testing, site assessments, and equipment consultations.
* Prepare and deliver project estimates, quotes, invoices, and service agreements.
* Send automated appointment confirmations, reminders, and customer support follow-ups.
* Maintain clean sales pipeline records and improve our customer service workflows.
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### 3. Mobile Terms & SMS Communication Privacy
If you opt in to receive SMS notifications from HydroPure New England LLC via our online contact forms or web widgets, we will use your mobile phone number to send transactional, operational, and service-related text messages.
* **No Mobile Information Sharing:** Mobile opt-in data and phone numbers collected for SMS communication will NOT be sold, rented, leased, or shared with third parties or affiliates for marketing or promotional purposes under any circumstances.
* **Opt-Out Instructions:** You may opt out of receiving SMS communications at any time. Reply **STOP** to any text message sent from HydroPure New England LLC. You will receive one final message confirming your opt-out.
* **Support:** For SMS assistance, reply **HELP** to any message, or email us at contact@hydropurene.com.
* **Message & Data Rates:** Standard message and data rates may apply depending on your mobile service carrier. Message frequency varies based on ongoing consultations and appointment updates.
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### 4. Cookies & Tracking Technologies
Our website uses standard cookies, web beacons, and analytical tracking tools (including Wix analytics tools, performance logging, and advertising conversion tags) to enhance site performance, evaluate traffic patterns, and personalize your user experience.
* **What Are Cookies?** Cookies are small text files placed on your browser or device when you access our site. They allow our website to remember your session details, recognize returning visitors, and understand how users navigate our pages.
* **Information Collected via Tracking:** Automatically collected data may include your IP address, browser type, operating system, referring URL, time spent on pages, and interaction history.
* **Managing Cookies:** You can control or disable cookie settings directly within your web browser settings (*e.g., Chrome, Safari, Edge, Firefox*). Disabling cookies may affect site functionality or form submission preferences.
* **Third-Party Analytics:** We do not sell or trade tracking data collected through cookies. Analytical data is used strictly to optimize site speed, improve content, and measure advertising campaign performance.
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### 5. Data Protection & Security
We employ industry-standard administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, destruction, or disclosure. Access to your personal data is restricted strictly to authorized team members and subcontractors who require it to perform service obligations.
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### 6. Third-Party Links
Our website may contain links to external sites or service tools (*e.g., payment portals, client scheduling platforms*). We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party site you visit.
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### 7. Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted immediately on this page with an updated "Last Updated" date.
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### 8. Contact Us
If you have questions regarding this Privacy Policy, our cookie disclosures, or our data handling practices, please contact us at:
**HydroPure New England LLC** Â
Londonderry, NH 03053 Â
**Email:** contact@hydropurene.com Â
**Phone:** [Insert Your GHL Local Number]